FAQs

  1. Question: How can I work with you if I am not located in Tasmania?

    Answer: Additional View has many successful client relationships outside of Tasmania including Canada. We document all our work and ensure you are kept up to date on the progress of the work at all times. We believe in delivering personal service whenever possible and make regular contact by phone with our clients to discuss progress and when required an Additional View consultant will come to you to progress the program of work.

  2. Question: I have work which needs completing but I can’t find information on your website which directly relates to my requirements.

    Answer: The best way to progress your request is to fill in our online contact form or contact us directly by phone on (03) 6234 2454. Your enquiry is obligation-free and we will respond to you via phone or email to answer any questions you have and identify your requirements. Following this, there is no obligation to engage Additional View. The information we provide to you will simply allow you to gain an understanding of how we might be able to help you achieve your business goals.

  3. Question: What is a Google Qualified Individual?

    Answer: Qualified Individuals within the Google Advertising Professionals program are skilled professionals who have passed the Google Advertising Professionals Exam aswell as other achievements to attain this title. Steven Mallows, one of Additional View’s Directors and key Strategists is a Google Qualified Individual. You can find out more about this qualification from Google.

  4. Question: What are the steps involved in engaging Additional View?

    Answer: After our initial consultation with you to identify your requirements we will put together a proposal for you which will detail the process, milestones and the cost of the work to be undertaken. If you are in agreement with the proposal of work we will ask you to sign a formal letter of engagement and provide a deposit to secure our services which allows us to commence the work for you.

  5. Question: I want a website to sell my products. Can you help me?

    Answer: Yes. A shopping cart would be the most suitable vehicle to sell your products online. A shopping cart acts just like a website, but is an online catalogue of products where customers can browse, place an order for and purchase goods via an online interface. A shopping cart typically includes 3 things: a database that stores product and customer information, a shopfront which displays the products available for purchase and an administration area that allows the shopping cart owner or administrator to manage it including addition/removal of products and shipping information. Additional View can design and tailor a shopping cart to meet your needs. For further information please contact us.

  6. Question: Can Additional View host my website?

    Answer: Yes, Additional View can provide website hosting services. We have 3 levels of hosting depending on your requirements. Please contact us for more information.

  7. Question: Can Additional View organise a domin name (URL) on my behalf?

    Answer: Yes, we can. Simply advise which URL you would like to purchase or we can make recommendations and we can purchase and manage the domain name account on your behalf. Purchase of the URL is for 12 months to 2 years.

If you have any questions about the services we offer, please contact us.